Never miss another after-hours call.
Relay Trade Desk answers when your shop is closed — in your name. It screens for safety, wakes you only for real emergencies, and leaves a clean morning summary. HVAC is live first; plumbing and electrical are next.
Live demo, no sign-up. It answers as a fictional shop. (872) 639-5236
How it works
Three steps. Short calls. No interrogation.
1. Answers every call
Shop-branded greeting. It discloses that it’s an automated assistant, then asks what’s going on.
2. Screens and triages
Safety first. Gas or CO callers are told to leave and call 911 and the gas utility. Other issues are sorted as emergency or routine.
3. Alerts or logs for morning
True emergencies go to on-call. Routine work is a next-business-day request, plus a morning summary.
Trades
One parent brand. Separate landing pages per trade.
Relay HVAC Desk
After-hours front desk for owner-run residential HVAC shops. Call the demo at (872) 639-5236, or see the HVAC page.
Relay Plumbing Desk
Same model for plumbing shops. Not available yet.
Relay Electric Desk
Same model for electrical shops. Not available yet.
What it does — and doesn’t
It does
- Disclose that it’s automated
- Send gas or CO callers to 911 and the gas utility
- Alert on-call only for true emergencies
- Collect just enough to match the account
It never
- Quotes prices over the phone
- Diagnoses equipment
- Promises arrival times
- Pretends to be a person in your office
Founding shops
We’re looking for a small number of HVAC shops for a paid 30-day pilot at $297/month. Month-to-month. Cancel anytime.
Thanks — we received your request.
We’ll follow up about the founding-shop pilot. You can close this page or keep browsing.